As Bartender, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.

Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and its strategic planning and development and ensure all directives, practices and initiatives are implemented, embraced, adopted within the resort.

Duties and Responsibilities:

In this role, I will assume full responsibility for the efficient operation of all department tasks to provide exceptional products and services within brand operating standards.

I will assist to ensure that all set policies, procedures, best practices are in place and rigorously enforced.

I will perform the following relevant tasks for this role:

• Greet guests on arrival in an efficient and friendly manner, using guest name whenever possible.
• Answer outlet telephone courteously and efficiently as specified in departments standards.
• Assist in the control of outlet operational budget, ensuring that all costs are strictly controlled maximizing profitability.
• Inspect condition and cleanliness of menus and wine list, ensure designated amounts are available, and update menus or wine lists as changes occur.
• Attend regular meeting and briefing to keep informed of policies and procedures, special events, further improvement plans and guest comments.
• Be familiar with preparation, ingredients and presentation of all drinks offered in menus.
• Use the appropriate glassware for the different beverages.
• Ensure the prompt and efficient service of all beverages set by the resorts required standards.
• Have knowledge of guests likes and dislikes pertaining to drinks throughout their stay.
• Ensure all mis-en-place for cocktails and drinks are correctly prepared prior to service in all beverage outlets.
• Make every effort to ensure the comfort and enjoyment of guest’s beverage requests throughout service.
• Ensure that your working bar areas is of exemplary clean nature.
• Ensure that you are aware and informed of all products the resort bars use for service including the bar machinery.
• Have a good knowledge of all outlet menus (food and wine) and F&B day to day activities and operational hours.
• Recommend and promote items as directed by supervisor.
• Maintain at all times the highest standard of social skills.
• Report any maintenances faults following the required steps.
• Knowledge on menu prices and suggesting upselling when necessary.
• Ascertains guest satisfaction and ensure that all guest billing procedures are handled correctly, minimizing rebates during check out and bid guest farewell.
• Maintain and update of guest history files and disbursement of relevant information ensuring guest requests and preferences and/or food allergies are implemented whenever possible.
• Maintain efficient administration within the department preparing and submitting operational reports on time.
• Ensure all equipment of the department is kept clean and in good working condition.
• Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.
• Strictly adhere to LQA standards and guest comments.
• Perform any additional tasks given to me by supervisor/management.

Qualifications

To execute the position of Bartender, I have the required qualifications, technical skills and experience in a similar or greater role in luxury hotels with proven results. I possess a minimum hospitality diploma/degree from a recognized hospitality school and more than one year’s experience in a similar operational role.

I have experience in cocktail-making, beverage service and garnishing. I have excellent knowledge of wines, spirits and mixed drinks.

I am a personally involved, visible and proactive host with excellent organizational skills. I have an intuitive sense of product and service quality, a passion for excellence and an understanding of the sophisticated needs of the luxury customer and I have experience and I am able to work in a cross-cultural environment positively.

Technical skills include Advanced MS Office – Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including MICROS/point of sell platforms. I have knowledge of hotel/resort and policies on discounts/food promotion etc.

I am familiar with Food and beverage terminology, application, operation, wine service, costs, menu development food and hygiene codes and controlling inventory. I have an excellent command of written and spoken English with some knowledge of the local language and customs.

I will maintain a thorough understanding of Six Senses in terms of guidelines, rules and regulations, brand and operating standards, facilities and services.

The above is intended to provide an overview of the role and responsibilities for a Bartender at Six Senses Ibiza. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent in the position.

Six Senses Ibiza is an equal opportunity employer. This policy applies to all terms and conditions of employment.